2FA Recovery Code
In order to avoid any valid user to remain locked out of the door of the Protector when the code generator is unavailable, a Recovery Code is now available.
This code is displayed on screen in the 2FA page (Menu System > 2FA Login Protection) and is only visible when the 2FA feature is enabled.
This code must be copied and stored in a safe place and used only in case of emergency to disable the 2FA feature.
The 2FA feature can be disabled by logging in to the Protector’s command line, and opening the Recovery Console. Here, option 16 will ask to type the recovery code and, if the code is valid, will disable the 2FA feature. The recovery code is unique to each Protector, therefore it can only be used to unlock the unit where it was generated.